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Let's discuss what your organization is doing well today, where the gaps are in its objective to achieve carbon neutrality, and how CoolPath is unbeatably prepared to help you close the loop and erase that carbon footprint.

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Contact Info

Useful Links

Agromin: Think Organic. Heal the Planet
- Regenerative soil solutions to reduce organic waste in landfills and heal the planet

CalCAN State of the State Report
- Taking stock of a decade of climate progress in California agriculture

Grievance Redress Procedure

CoolPath Veles Rangeland Restoration Project
- Grievance Redress Procedure

CoolPath Veles LLC is committed to maintaining an accessible and transparent process for stakeholders to raise concerns or grievances related to the CoolPath Veles Rangeland Restoration Project.
 

A grievance may relate to project planning or implementation, stakeholder engagement, benefit sharing, environmental or social safeguards, project activities, or other impacts associated with the project.
 

Any stakeholder may submit a grievance using the contact information or form below. CoolPath will record, review and respond to grievances in accordance with the procedure described on this page.

Submit a grievance

Grievances may be submitted using the online form below or by contacting:
 

Email: info@coolpath.com

Telephone: (888) 640-7526

Please provide enough information for CoolPath to understand and assess the issue. Personal information will only be used as necessary to review, respond to and document the grievance.

Preferred Method of Contact
Email
Phone Call
How grievances are handled

CoolPath Veles LLC will acknowledge and review each grievance and will attempt to resolve the matter within a reasonable period. The grievance process consists of the following three stages.

Stage 1 - Amicable resolution

CoolPath will first attempt to resolve the grievance directly with the stakeholder through discussion and good-faith consultation. CoolPath will provide the stakeholder with a written response explaining the outcome or proposed resolution in a culturally appropriate manner.
 

Stage 2 - Escalation

If the grievance cannot be resolved through direct discussions, the stakeholder or CoolPath may refer the matter to a neutral third party acceptable for the circumstances of the dispute which may include local agriculture extension officers, an agreed-upon local conservation board member, or an agreed-upon independent ombudsperson.

Note: Use of this grievance procedure does not prevent a stakeholder from exercising any other rights or remedies available under applicable law.

Response times

CoolPath aims to acknowledge grievances and provide an initial response within 14 calendar days of receipt. CoolPath will aim to resolve grievances within 30 calendar days, where reasonably practicable. Where additional investigation or third-party involvement is required, CoolPath will inform the stakeholder of the status of the grievance and the expected next steps.

Resolved grievances

CoolPath will maintain a public summary of grievances resolved through this procedure, while protecting personal, confidential and commercially sensitive information as appropriate.
 

No grievances have been resolved through this procedure to date.

Contact / Project Identification

Project: CoolPath Veles Rangeland Restoration Project
Project Proponent: CoolPath Veles LLC
Verra VCS Project ID: 5413

Grievance contact: Manager, CoolPath Veles LLC
Email: info@coolpath.com

Telephone: (888) 640-7526

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